Category: Copilot Studio

It’s been all the craze this last year. Copilots at Microsoft. Investments and implementations of these AI driven conversational applications into every corner of the Microsoft landscape have been done. And with the Ignite news that we will get a low-code Copilot builder with Copilot Studio. I think it’s good to take a step back. From both my series where I want to show how to build a HR Copilot with Power Virtual Agents (now Copilot Studio). And from a holistic point of view on where to start. To begin I want to answer “What makes a good Copilot?” and go from there on how t build one!

So see this as a new start of my series where I show you how to build a HR Copilot. In this series I want to build a Copilot / Conversational Application / Chatbot so employees can:

• Get direct answers to all HR related questions.
• Call in sick
• Get their vacation balance
• Take time off
• Have an escalation opportunity

These all address pain points for both generic employees as HR employees. When you are sick, do you like to call your manager? Would you not rather send a message chat message and have him take care of everything? And if you have a question about HR processes, you prefer to get unblocked immediately. And for HR to answer those questions can be interrupting their flow for other tasks they want to accomplish that day.

Continue Reading “So you want to build your own Copilot?”

Microsoft and their Generative AI and Copilot push. That is what 2023 is about. And this time at Ignite it is no different. In fact Copilot is mentioned in the Ignite book of news a staggering 281 times. I wanted to count the times Satya said it during the keynote. But I guess I better wait for Copilot to transcribe it, so I can ask it the question directly. In this blogpost I will write down my overreactions and ramblings about Copilot, the Power Platform but mostly about Microsoft Copilot Studio. While writing this, I recognize I am not good in overreactions, so my nuance will follow after my initial reaction 😅

Again with all the renaming of products?! Cognitive Search is now AI Search and Bing Chat is now Microsoft Copilot. This Copilot thing is already confusing! Every product has it’s Copilot and even Copilots to help you build Power Apps in which you can also utilize Copilots. I get that naming things is hard, especially with the fast development cycle Microsoft is in, but it is hard to keep up. I do think in the grand scheme of things, Bing Copilot fits better with the rest of the products. Now let’s jump into the biggest announcement. The loss of Power Virtual Agents and the birth of Microsoft Copilot Studio.

Continue Reading “My overreaction to Microsoft Copilot Studio”

With European release news just around the corner I want to share my new series with you. Create your own Human Resource Copilot for your employees. Unburden your HR staff but also important, let employees engage in a manner of their choosing! In this series I want to also share with you all the cool things you can do with both Generative AI technology included in Copilot Studio. Both for building your chatbot with a prompt as well as consuming it. And I also share all the neat new features that are now possible with the new authoring experience.

To start of this series I want to lay some ground work. Let’s create a topic to request a day off. In this post I show you how to create your topic using a prompt to the Copilot Studio’s Copilot. I will also share some of my experience with making changes with Copilot in topics.

Continue Reading “Create a topic with Copilot Studio’s build in Copilot”